Cancellations & Refunds
We aim to ensure you love what you receive. Please read our cancellation and refund terms below:
Order Cancellations:
Orders can be cancelled only before they are dispatched. Once shipped, cancellations are not allowed.
Refund Eligibility:
Refunds are provided only for:
Defective or damaged products
Incorrect items received
Return Conditions:
Items must be:
Unused and unworn
Returned in original packaging
Reported within 48 hours of delivery
Refund Process:
Approved refunds will be processed to your original payment method within 5–7 working days after we receive and inspect the return.
Non-Refundable Items:
Items bought during sale, or under special offers, are not eligible for return or refund unless damaged.
For return requests or queries, email us at: customercare@goddessdivine.in